Kundvagnen är tom

Köpvillkor

Förstasidan Köpvillkor

 

Köpvillkor företag och organisationer

Dessa allmänna villkor gäller för de produkter som Swebic tillhandahåller för försäljning, undantaget annat där särskild överenskommelse finns mellan kunden och Swebic. Swebic säljer inte till privatpersonner/konsumenter.
 
Beställning
För att en beställning skall vara bindande för Swebic, måste beställningen skriftligen bekräftas via fax eller mejl eller på annat av kunden önskvärt sätt före leverans. Detta innebär bland annat att om produkt i Swebics sortiment ej finns att tillgå, är Swebic ej skyldig att tillhandahålla sådan produkt.
 
Leverans och frakt
Kunden får genom skriftligt meddelande till Swebic häva beställning om leveransförsening som beror på något förhållande på Swebics sida pågår mer än 20 dagar.
 
Pris och betalning
På Swebics hemsida förekommande priser är exklusive mervärdeskatt och andra skatter och pålagor samt även exklusive fraktkostnader.
 
Swebic förbehåller sig rätten att justera leveransdagen under förutsättning att kunden meddelas.
 
Swebic utfärdar faktura på leveransdagen med en kredittid på 30 dagar om inte annat särskilt överenskommits. Alla fakturor skickas via E-post till den adress som är uppgiven vid registrering.
 
Betalning kan ske via faktura eller postförskott.
  
Dröjsmål med betalning
Betalar inte kunden i rätt tid har Swebic rätt att ta ut dröjsmålsränta enligt lag.
 
Ägarförbehåll
Produkterna förblir Swebics egendom till dess de till fullo betalats.
 
Returrätt och reklamationer
För produkt vars originalförpackning ej brutits eller på annat sätt skadats, accepterar Swebic återköp under tio dagar från fakturadatum. Bruten förpackning accepteras inte för återköp. 
 
Vid återköp står kund för eventuell returfraktskostnad.
 
Har produkten fel eller brist skall kunden reklamera detta skriftligt senast 10 dagar från leveransdagen på från Swebic tillhandahållen RMA-blankett.
 
Om detta inte sker inom 10 dagar har kunden godtagit det skick som produkten levererats i.
 
Om kund skall åberopa transportskada skall detta göras omedelbart, dock senast 10 dagar från leveransdatum.
  
Garanti
Produkterna levereras med de garantier som tillverkare eller leverantör erbjuder Swebic. Kunden kan ej åberopa utökad produktgaranti från Swebic.
 
Överlåtelse av avtalet
Swebic äger rätt att utan kundens medgivande överlåta rätten att mottaga betalning enligt förevarande allmänna villkor.

Privacy policy
We value the protection of personal data, and we place great emphasis on protecting your privacy. This privacy policy explains how we, as data controller, treat potential customer's and customer’s personal data according to (EU) 2016/279, the General Data Protection Regulation (GDPR). This policy will apply in situations where SWEBIC treats personal information collected from our website and newsletters. By using our website and newsletters, you accept that your personal information is processed in accordance with this privacy policy.
What is personal data?
Personal data is any information that can be used to identify a person - e.g. name, address, phone number, email, identification number.
Collection of personal data
The personal information you provide is data that you actively provide to us by:
  • Filling in forms.
  • When ordering products.
  • By using services from us.
  • Signing up for events
  • Submitting applications.
  • Etc.
We collect data on how visitors use our newsletters and website - through IP address, browser settings, operating system etc. This information has legitimate interest and is used to develop our newsletters, website features and content in general.
Processing of personal data
The information we collect from you can be used for any of the following purposes:
  • Give you a more personalized service.
  • Improve and optimize our website.
  • Improve our customer service and support.
  • Deliver the goods and services you purchased from us.
  • Improve our communication. The e-mail you provide can be used to send you information and updates about your order, company news, updates, information about other similar products and services, events etc. You can unsubscribe at any time at the bottom of every email from us.
Recipients of the personal data
We may disclose your personal information to all companies in our group (i.e. holding company and subsidiaries) insofar that it is reasonably necessary for the purposes stated in this privacy policy.

We do not sell, trade or otherwise transfer your personal information to third parties. Exceptions are trusted third parties that help us run our website, business, deliver the goods you order or provide service, as long as these parties agree to keep the information confidential and not use it for other purposes that not agreed upon. We may also disclose your personal information where we find it necessary to comply with statutory requirements, maintain the site's policies or protect our or others' rights, property, or security. Non-personally identifiable information gathered from the website about visitors may, however, be provided to third parties for marketing, advertising or other use.

We have agreements with third party service providers to help us get a better view of the site visitors. These service providers are not allowed to use the information they collect on our behalf for anything other than helping us operate and improve our business. If your personal data will be disclosed with any other recipients than stated in this privacy policy, we will provide you with information about that disclosure at the time collecting your personal data and obtaining your consent.
Cookies
Cookies are small files that a website or service provider sends to the hard disk of your computer through the browser (if you allow) and which causes the site to recognize your browser and can retrieve and remember certain information. We use cookies to execute some essential functionalities and improve the user experience as well as compile statistics on traffic and communication on the website.

Cookies are used for communicational purposes to improve our customer communication as well as measuring the website analytics. Cookies tell us where our site's users have visited, help us measure and target our advertising and marketing activities as well as search results through internet search engines, and provide us with information about our users so that we can develop our online services. If you have enabled cookies in your browser, your cookie information can be used to improve our communication with you through emails, newsletters and such.

You can choose to turn off cookies in your browser, and/or delete stored cookies in your browser. Note that blocking cookies may affect the functionality of the site.
How long we keep your data
We will only save your personal data for as long as it’s relevant for the purpose it was originally collected for.

Personal rights
You are entitled to request a report on what personal information we have about you by requesting a so-called registry extract. You also have the right to request that incorrect information about you shall be corrected, as well as the ability to request removal of your personal information. You have the right to withdraw your consent to process and use your personal information for direct marketing purposes. To submit any request, please contact us for more information. You have the right to submit eventual complains about processing of your personal data to the national supervisory authority.
Transfer to third Country
Information we collect when you are visiting our website can be stored and processed and transferred between all the countries in which we operate to use the information in accordance with the privacy policy.

Links to third parties
We may, at our discretion, publish or offer third-party products on our website. These third-party products have their own, independent privacy policies. We therefore take no responsibility for the content and activities of these linked websites.
Privacy policy changes
We reserves the right to update or change this privacy policy at any time and you should therefore visit this page to get the latest version.

Contact us
If you have any questions regarding this privacy policy or our processing of personal data, or want to contact us regarding your personal data, please contact info@swebic.se.